Help Center
Help Center
FAQs, policies, and support
FAQs
- How do I book a venue on VenueVo?
- Search by city and event type, compare venues, then contact or book through the listing page. Our team can assist via Customer Support.
- Is AI Concierge accurate?
- Estimates are based on guest count, city, and tier (Economic / Premium / Luxury). Final quotes may vary by vendor — use AI Concierge for planning.
- How do vendors join VenueVo?
- Register at List Your Business or log in to the Vendor Dashboard. Choose a plan that fits your lead volume.
- What payment methods are supported?
- Secure online payments are supported for confirmed bookings. Details appear at checkout when you book.
Cancellation Policy
Cancellation terms depend on the venue or vendor you book. Each listing shows refund windows and fees before you confirm payment.
For bookings made through VenueVo, contact Customer Support within 24 hours of cancellation requests for assistance coordinating with the vendor.
No-shows and late cancellations may incur charges per the vendor's policy.